Port Training Services (PTS), training division of the Port of Blyth, are a specialist training provider delivering fully accredited, educational, vocational and industry recognised qualifications for companies and individuals serving the Port & Marine, Warehousing & Logistics, Heavy Industry, Subsea and Offshore Energy sectors. Due to expanding activities, PTS are looking for a Commercial Training Coordinator to join our team. Based at the all new, state of the art Energy Central Learning Hub, PTS are looking for an individual to coordinate PTS activity and administration associated with the delivery of current and future commercial training courses that cover all PTS target markets (Ports, Logistics, Warehousing and Offshore Renewables & Subsea).
Principal Duties & Responsibilities
- Provide a high quality service to all customers
- Ensure all associated administration processes are managed and maintained to the highest level
- Work with the Head of Training and instructors/assessors to ensure all administration associated with the delivery of commercial training courses is kept up to date, maintained and archived to the highest level
- Work to suggest continuous improvement of administration processes
- Support instructors/assessors to ensure resources are available for the delivery of commercial training courses.
- Work with the Head of Training and finance department to track and maintain invoicing.
- Active input into the development of new business (phone calls, emails, exhibitions, marketing campaigns)
- Develop and maintain working relationships with external suppliers (face-to-face, telephone and email)
- Support the wider PTS administration team, be aware of activity in the absence of colleagues
Person Specification
Skills
- Excellent organisational skills.
- Excellent interpersonal and communication skills.
- Good time management skills.
- Good computer skills including working knowledge of Microsoft Office.
- Ability to be flexible and adapt to changing work situations.
- Ability to manage and take responsibility for own workload.
- Ability to multi-task and prioritise workload
- Ability to pay attention to detail and be accurate
- Ability to work to deadlines
- Successful track record in business development and sales
Personal Characteristics
- Friendly and welcoming to all customers and staff.
- Excellent team player.
- Dedicated and enthusiastic.
- Be able to adapt a flexible attitude to work.
- To be pro-active in seeking methods to improve working processes.
Benefits:
- Private medical scheme
- Pension
- 25 days holiday + statutory days
- Bonus scheme
Why work at Port of Blyth?
The Port of Blyth values its employees as its most important assets and provides a comprehensive range of benefits, including a competitive salary, a generous bonus program, free private medical coverage, and regular staff events such as breakfast meetings, to create a supportive environment for employees to excel in.
The Port has taken proactive measures to promote health and wellness in the workplace. In 2023, it joined the North East Better Health at Work Award and formed a team of 10 Health Advocates to develop health campaigns and initiatives tailored to the workforce. These initiatives encompass activities like Gym in the Park sessions, Free Bike Health Checks, and NHS Free Health Checks, all of which have been well-received by the staff.
The port’s dedication to enhancing health and wellness was acknowledged at the Maritime UK Awards 2024, where it was honoured with the Employer of the Year Award. This accomplishment not only provided well-deserved recognition for the employees but also served as a source of immense pride and motivation to continue striving for excellence.
About Port of Blyth
Port of Blyth is the port operating division of Blyth Harbour Commission, an independent statutory trust established in 1882. It is one of the largest Trust Port’s in the UK handling cargo across four terminals based around the River Blyth.
Together with major logistics and training divisions, the Port group has a growing turnover exceeding £31 million, driven by growth across a variety of sectors but particularly offshore energy, with the Port is now recognised as a major strategic east coast base supporting the sector. Other trade handled includes containers, dry bulks (coal, aggregates, cement etc.) and marine fuels.